Managed workspace specialist welcomes BE Offices veteran John Edwards as client liaison manager.
With 20 years of service to flexible workspace provider BE Offices, John Edwards, formerly senior business centre manager at BE’s Milton Keynes building, has moved across to join the BE.Spoke team.
John’s career in customer services dates back to 1990 incorporating roles in sales, account management and post-sales, all within the commercial sector. His vast experience has seen him managing and developing various teams to deliver exceptional customer service, while developing his own point of sale to service delivery expertise.
Joining BE Offices in 2001, as a business centre manager, John has since been able to utilise his sales, customer service and people management experience in a diverse role which called upon all the skills he had amassed in previous years, all the while building strong relationships and exceptional rapport with business centre clients.
Career highlights include winning the business centre of the year award in 2006 and being part of the winning pitch for BE’s 2013 customer experience award.
In his time with BE Offices, he has supported hundreds of clients, from start-ups, SMEs, and larger corporates, providing them with office space solutions and continuous service excellence.
Commenting on his move to BE.Spoke, John said; “Working now within the BE.Spoke division of BE Offices allows me to bring all my many years of flexible workspace management experience to a broader audience. As client liaison manager, delivering our tailor-made space on time and to expectation is critical to our ongoing success, ensuring that with a ‘finger on the pulse’ mentality we are consistent in delivering exceptional proactive and reactive service to our clients.”
BE.Spoke was formed by BE Offices in 2017 to provide a tailormade service to corporate occupiers who need short term flexible space tailor-made to their specific requirements. Headed by industry veteran Jonathan Weinbrenn, who joined BE from The Instant Group, BE.Spoke has firmly established itself with a wide range of well-known occupiers creating corporate offices across the country, from Belfast to Southampton.
Jonathan Weinbrenn, BE.Spoke Managing Director commented; “I’m thrilled to welcome John to the BE.Spoke team. Experience like John’s is very rare in the industry. There are few individuals who genuinely excel at delivering outstanding customer care, who can demonstrate such determined attention to detail, with in depth technical knowledge and at the same time, display empathy with colleagues and customers alike; all of which are so crucial to driving success in our sector. Welcome to the team John!”